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Monette M.

I was looking for someone to switch out my front door for two months. I wanted to make sure I went with someone reliable, honest, and would do quality work. I’m glad I went with design windows and doors. They had my door installed in one day and it looks beautiful. The quality of the material is A grade. It’s given my house the face lift I wanted. My family has given me so many compliments. The only reason it’s not a five star review from me is the technical issues I’ve been having. The Yale app included with my keyless entry has not been working since install. It was one of the main features I looked forward to when choosing the hardware for the door. However the customer service has been amazing. After setting up the lock and noticing it wasn’t working I called Leon at design windows and doors and he tried to help me trouble shoot the problem over the phone. It didn’t fix the problem, but Leon was able to schedule for replacement hardware to be sent out within a reasonable time. I plan on working with design windows and doors again to replace all the windows in my house. Their customer service is that good.

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4.9 out of 5
Out of 192 Reviews
Installation Master
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